This website is hosted by Oxfordshire County Council. We want as many people as possible to be able to use this website. For example, that means you should be able to:
- change colours, contrast levels and fonts
- zoom in up to 300 per cent without the text spilling off the screen
- navigate most of the website using just a keyboard
- navigate most of the website using speech recognition software
- listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)
We’ve also made the website text as simple as possible to understand.
AbilityNet has advice on making your device easier to use if you have a disability.
We have designed this website with features that make it easier to use by everyone, including those with visual, auditory, physical, speech, cognitive, or neurological disabilities. We aim to reach the level AA of the Web Content Accessibility Guidelines (WCAG). These are the international standard for accessible websites and content.
How accessible this website is
We know some parts of this website aren’t fully accessible, for example:
- colour contrast makes it hard to read text in some parts of the website
- some pages show a Google map which screen reader users and keyboard users can find difficult to use
- embedded YouTube and Vimeo video iframes do not always contain a title and this content may be difficult to perceive for screen reader users.
Reporting problems
We’re always looking to improve the accessibility and usability of this website. If you find any problems that aren’t listed on this page or think we’re not meeting accessibility requirements, contact the Digital Content Team by emailing webmaster@oxfordshire.gov.uk.
Enforcement procedure
The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).
Technical information
We are committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.
This website is partially compliant with the Web Content Accessibility Guidelines version 2.2 AA standard, due to the non-compliance listed below.
Non accessible content
The content listed below is non-accessible for the following reasons.
Some iFrames are missing a title. This fails WCAG 2.2 level A success criterion 4.1.2 (name, role, value). We'll try to fix this issue by September 2026.
On some pages the colour of the text and the colour of the background are not in sufficient contrast to each other. This doesn’t meet WCAG 2.2 success criteria 1.4.3 (Contrast, minimum). We'll try to fix this issue by September 2026.
PDFs and other documents
Any new PDFs or Word documents we publish will meet accessibility standards.
Disproportionate burden
We believe that the cost required may be a disproportionate burden within the meaning of the accessibility regulations. We are currently making an assessment of all issues identified so far.
Preparation of this accessibility statement
This statement was prepared on 4 September 2020. It was last reviewed on 25 November 2025.
This website was last tested on 25 November 2025 against the WCAG 2.2 AA standard.
This test was last tested in November 2025. The test was carried out by manually by our Digital Content Team as well as using SiteImprove Accessibility Checker for automated testing of the full website.
We are testing:
- our junior citizens trust website - www.juniorcitizenstrust.org.uk
What we’re doing to improve accessibility
We're doing our best to try fix the issues outlined above. We continually monitor the accessibility compliance of our site and have weekly automated updates. Improving our site is part of the Digital Teams' daily work.